Course

Freight Broker & Agent Operations

Build working knowledge of freight brokerage and agency operations, from customer development and carrier qualification to tracking and issue resolution.

What you will cover

  • Shipper outreach
  • Carrier onboarding
  • Load lifecycle management
  • Service recovery

Who this course is for

This course is designed for new learners and working professionals who want structured, practical knowledge they can apply in trucking and logistics operations.